Help & Support

At Baddies Entertainment (baddies.com), we’re here to help you with any questions, issues, or concerns you may have. Whether it’s a billing inquiry or troubleshooting an account problem, we’ve got you covered. Below you’ll find various ways to reach us and our partners.


1. General Inquiries

For general questions or support related to your account, navigating the site, or content-related concerns, please contact us through any of the following methods:

We aim to respond to all inquiries within 1-2 business days.


2. Billing Support

If you have questions about billing, subscriptions, refunds, or cancellation, please contact our trusted billing partner, CCBill, using the details below:

Cancel Subscription:
To cancel your subscription and avoid future charges, please contact CCBill directly or manage your subscription through the CCBill Support Page. Refunds are handled on a case-by-case basis through CCBill.


3. Account Troubleshooting

Having trouble accessing your account or encountering technical issues? Try the following steps:

  • Reset Password: Use the “Forgot Password” link on the login page to reset your password.
  • Browser Issues: Clear your browser’s cache and cookies or try accessing the site in a different browser.

If the issue persists, please reach out to us at support@baddies.com for further assistance.


4. Content Reporting

If you come across any content on our platform that you believe violates our Terms of Service or community standards (e.g., illegal, inappropriate, or infringing content), please report it to us at complaints@baddies.com.

We review all reports within seven (7) business days and take appropriate action, which may include content removal or account suspension.


5. Appeals Process

If your content has been removed or your account has been suspended and you wish to appeal the decision, please contact us at appeals@baddies.com. Appeals will be reviewed within fifteen (15) days, and we’ll notify you of the final decision.


6. Privacy & Data Protection

We take your privacy seriously. For information on how we collect, use, and protect your data, please visit our Privacy Policy page. If you have concerns about your personal data or need to request data removal, contact us at privacy@baddies.com.


7. Additional Resources

  • FAQs: Visit our [FAQ page] for common questions and quick answers.
  • Community Guidelines: Check out our [Community Guidelines] to understand the rules and expectations for posting and engaging with others on our platform.
  • Terms of Service: For detailed legal information, view our [Terms of Service].

We’re committed to providing a safe and enjoyable experience for all users. If you need further assistance, don’t hesitate to contact us.